Payers

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A Patient-Centric Approach for Better Outcomes and Lower Costs

Our primary focus at City Drugs is to provide superior patient care for enhanced clinical outcomes. Our clinical team communicates with patients and providers throughout the entire medication fulfillment process, enabling patients to start and stay on therapy as prescribed- for optimal outcomes.

Patient Approach

City Drugs understands that it takes a custom approach to helping patients manage complex or chronic conditions. Our custom programs and protocols help to increase compliance and adherence to therapy through high-touch support services, education and regular patient and provider follow up. We tailor our services throughout the entire medication process, from intake to the dispensing, to ensure each patient receives the best possible outcome.

Disease States

Our dedicated and compassionate clinical team provides thorough medication support services to patients with chronic or complex conditions. Our expertise runs across many complex disease states, including:

  • Chronic Inflammatory Disease
  • Crohn’s Disease
  • Infectious Diseases
  • Immune Disorders
  • Multiple Sclerosis
  • Oncology/Cancer
  • Rheumatoid Arthritis
  • Transplant
  • And More…

Accreditation

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URAC (Utilization Review Accreditation Commission)

City Drugs is accredited for Specialty Pharmacy by URAC (Utilization Review Accreditation Commission). URAC is an independent, nonprofit organization, and a leader in promoting healthcare quality through its accreditation, education, and measurement programs.


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Joint Commission’s Gold Seal of Approval®

City Drugs has also earned The Joint Commission’s Gold Seal of Approval® for Home Care Accreditation by demonstrating continuous compliance with its performance standards.


ACHC

ACHC (Accredited Specialty Pharmacy)

City Drugs is an ACHC Accredited Specialty Pharmacy. The ACHC is a recognized leader in pharmacy compliance. Through ACHC Accreditation, pharmacies are able to demonstrate their commitment to providing the highest-quality service through compliance with national regulations and industry best practices.


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ACHC (Distinction in Oncology Accreditation)

City Drugs has received ACHC Distinction in Oncology Accreditation. This distinction recognizes organizations providing Oncology medications and has been developed in partnership with the Community Oncology Pharmacy Association (COPA) to elevate the practice of cancer treatment and enhance collaboration between physicians, patients and pharmacists.


SPCB

SPCB (Specialty Pharmacy Certification Board)

City Drugs’ clinical staff has received certification from SPCB. The Specialty Pharmacy Certification Board works to ensure Specialty Pharmacists participate in ongoing professional development, establishes clear standards of ethical practice and empowers Specialty Pharmacist to maintain the highest quality standards to ensure safe and efficient patient care.


NASP

NASP (National Association of Specialty Pharmacy)

City Drugs is a proud member of the National Association of Specialty Pharmacy (NASP) and our lead clinical Pharmacist also received CSP (Certified Specialty Pharmacist) accreditation through NASP. NASP works to elevate the practice of specialty pharmacy by developing and promoting continuing professional education and certification of specialty pharmacists.