Our Approach

Our Patient-Centric Approach

City Drugs understands that it takes a custom approach to helping patients manage complex or chronic conditions. Our custom programs and protocols help to increase compliance and adherence to therapy through high-touch support services, education and regular patient and provider follow up. We tailor our services throughout the entire medication process, from intake to the dispensing, to ensure each patient receives the best possible outcome.

  • Custom Clinical Assessments
  • Ongoing Patient and Provider Communication
  • Reimbursement and Prior Authorization Support
  • Financial Assistance
  • One-on-One Patient Counseling
  • Education Materials and Training Provided to Patients
  • Flexible Medication Delivery Options
  • Refill Reminder Calls